Shipping policy
Shipping Policy
At GRIP, we aim to process and deliver your order as quickly and smoothly as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment is confirmed.
Processing times may be longer during busy periods, holidays, or if there is an issue with your order information.
Shipping Times
Estimated delivery times will vary depending on the product, destination, and shipping carrier.
Typical delivery times may range from:
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United States: approximately 7–15 business days
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Other locations may take longer depending on the destination
These are estimates only and are not guaranteed delivery dates.
Tracking
Where tracking is available, you will receive tracking information once your order has been shipped.
Tracking may take some time to update after the order has been dispatched.
Shipping Delays
Delivery delays can occasionally occur due to factors outside our control, including:
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Carrier delays
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Customs processing
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Weather conditions
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High shipping demand
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Incorrect or incomplete delivery information
GRIP is not responsible for delays caused by shipping carriers or circumstances outside our reasonable control.
Incorrect Shipping Address
Please make sure your shipping address is correct before placing your order.
If you notice an error, contact us as soon as possible.
Once an order has entered processing or has been shipped, we may not be able to change the delivery address.
Lost or Missing Orders
If your tracking shows an issue or your order has not arrived within a reasonable period, please contact us with your order number.
We will review the situation and assist you with the available options.
Customs and Import Charges
International orders may be subject to customs duties, taxes, or import charges depending on the destination country.
Unless otherwise stated, these charges are the responsibility of the customer.
Split Shipments
If your order contains multiple products, they may occasionally be shipped separately and arrive at different times.
You will not be charged extra shipping fees because of a split shipment unless clearly stated at checkout.
Contact Us
If you have any questions about shipping or your order, please contact:
ForgeGrip
Email: ForgeGrip@ForgeGrip.shop
Please include your order number so we can assist you as quickly as possible.